Fiber Art Tapestries – Frequently Asked Questions

Delivery is free. The time I need to prepare an order for dispatch varies. For details, see individual items.
Delivery by Fedex , UPS courier, time from 3-7 days.

For international orders, Olivia Fiber Art is not responsible for any customs and import taxes applied to your order. These fees will be assessed by the final destination country upon arrival and are the responsibility of the buyer to pay for them. If needed, please contact your local customs office for more information.

PRODUCT INFORMATION & SAFETY GUIDE MATERIALS: Handcrafted using natural materials (including sheep wool, alpaca wool, cotton, wood, bamboo, jute, steel, copper etc.) Slight variations in texture and color are natural characteristics of handmade fiber art. SAFETY & WARNINGS: Decorative Artwork Only: Designed solely for indoor wall decoration. This item is NOT a toy. Keep out of reach of children and pets. Flammability Notice: This product has not been tested or certified to any fire safety standard. Keep away from open flames, fireplaces, candles, heaters and other heat sources. Installation & Hardware: Wall mounting fixings are NOT included. The buyer/installer is solely responsible for selecting and using appropriate hardware suitable for their specific wall type and the artwork's weight. Ensure secure mounting before use and inspect periodically. CARE INSTRUCTIONS: For indoor use only. Avoid prolonged moisture and direct sunlight. Do not wash or dry clean. Gently remove dust using a soft brush or vacuum clean on low suction. If fibers become compressed during shipping, gently separate them by hand. A light mist of clean water can help restore their natural shape. Limited 12-Month Warranty: This handmade wool wall hanging is warranted against defects in workmanship and materials for 12 months from the date of delivery. This warranty does not cover: normal wear, damage caused by improper installation, misuse, moisture, direct sunlight, pets, or accidental damage, natural variations in wool and wood, which are characteristics of handmade products. CONTACT & ORIGIN Olivia Fiber Art / oliviafiberart@gmail.com Handcrafted in Poland